Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Kaffeina Group Pty Ltd (trading as The Little Guy Espresso). Throughout the site, the terms “we”, “us” and “our” refer to Kaffeina Group Pty Ltd (trading as The Little Guy Espresso). We offer this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein and/or made available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using the site. If you do not agree to all terms, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store will also be subject to these Terms. You may review the most current version at any time on this page. We reserve the right to update or modify any part of the Terms by posting updates on the website. Continued use of the site following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or have given consent for any minor dependents to use this site. You may not use our products for any unlawful or unauthorised purpose. A breach of these Terms will result in immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. Content (excluding payment information) may be transmitted unencrypted across networks. Payment information remains encrypted during transfer. You agree not to reproduce, duplicate, copy, or exploit any portion of the Service without our express written permission.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible for inaccuracies on this site. Material is provided for general information and should not be relied upon as the sole basis for decision-making.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices and services may change without notice. We are not liable for any modification, price change, suspension or discontinuance.
SECTION 5 – PRODUCTS OR SERVICES
Products may have limited quantities. Returns or exchanges are subject to our Return Policy. Colours and images displayed are not guaranteed to be exact. We may limit sales at our discretion.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse or limit orders. You agree to provide accurate purchase and account information and maintain updated payment and contact details.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and without warranties. Use of such optional tools is at your own discretion.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content. Review third-party policies before engaging in transactions with them.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
Comments and material submitted to us may be used without restriction. You are responsible for the accuracy and legality of any content you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors or update information without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful, abusive, harmful, fraudulent, or otherwise prohibited behaviour.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Services and products are provided “as is” without warranties. We are not liable for direct, indirect, incidental or consequential damages to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold Kaffeina Group Pty Ltd (trading as The Little Guy Espresso) harmless from any claims arising from your breach of these Terms or violation of law.
SECTION 15 – SEVERABILITY
If any provision is held unenforceable, the remaining provisions remain in effect.
SECTION 16 – TERMINATION
These Terms remain effective until terminated. Termination does not release you from outstanding obligations.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by the laws of Australia.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance of changes.
SECTION 20 – CONTACT INFORMATION
Questions should be sent to: sales@thelittleguy.com.au
SECTION 21 – IMPORT DUTIES, TAXES & CUSTOMS CHARGES
You acknowledge that you are responsible for any import duties, taxes, customs clearance fees or other charges applied by your local authorities. These costs are separate from the product and shipping prices shown at checkout. In most cases, your courier or customs office will contact you directly to arrange payment before delivery.
If you choose not to pay these charges and the shipment is refused, returned, or destroyed, any associated costs (including return freight, handling, customs penalties or disposal charges) may be deducted from any refund that may be issued. Kaffeina Group Pty Ltd (trading as The Little Guy Espresso) is not responsible for delays or additional processing times caused by customs clearance procedures.